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IT Support and Consulting Services

If you clicked here looking for immediate help, go to our Get Help! section for quick service.

The most powerful tool of all is our ability to be your technology department, either remotely, over the phone, or onsite. From assessing technology needs to installing systems and firewalls, We provide you with a way to eliminate technology troubles from your daily to-do list.

The quality of our professional IT services comes from our consultants. We call them "Techies," troubleshooters, and problem solvers. You'll call them bug squashers, tech gods, superheroes, and all around nice people. Not only are they Mac experts, but all are versed in PC integration and how best to make all of your systems work together.

Not sure where to start?

You've got problems that need sorting. We have people who can help. Let's get started. The easiest way is to get a discounted block of 5 hours which you can use for onsite and remote work.

Contact us at sales@techsuperpowers.com or 617.267.9716 (press 1) to sign our consulting agreement and purchase your initial block of hours.

Is your problem a bit more complicated? Then just bring us in for a chat and we can formulate IT strategy while solving day to day issues.

That process starts with the first meeting. Provide us with a list of your IT problems, and we'll apply strategic thinking to solve them in the best way possible.

From there, we'll advise the best combination of services to solve your needs. For some clients, it's all onsite work. For others, it's all remote, or a mix of both. We're flexible because we know every client's needs are different.

Talk to us at sales@techsuperpowers.com or 617.267.9716 (press 1) to start the process rolling.

Large-Scale Projects

Whether you're looking to upgrade multiple machines from a single build, deploy 100s of iPads, perform an overhaul of your network and server, or switch a department (or your whole company!) over to Mac, we have the expertise to help. Contact us directly to discuss your options, and we'll build a project package customized just for you.

To find out more about our services, and which ones are right for you, contact us at sales@techsuperpowers.com or 617.267.9716 (press 1).

Why should I call you for help instead of AppleCare or Joint Venture?

Because we do things they can't (or won't). Don't wait on hold for an AppleCare representative to tell you they won't support your Photoshop problems, or try to walk through a tricky solution over the phone with the Genius Bar. Not only is our phone support more affordable and personable than Apple's, but we'll fix problems that don't relate to Apple software. And with our Managed Machines service, we'll even be your virtual IT department - remotely, and more efficiently than you'd ever imagine.



Onsite and Remote Support Options
Service
Cost
Frequency
Standard Onsite Support

Call us when you need us!
Cost-effective option for single users, small business, and enterprise
Great alternative to an internal IT staff

$170/hour
$50+ travel fee
On Demand
Remote Support

Quicker than onsite service
Need a service level guarantee? See Managed Machines

$170/hour
$41.25 min
On Demand
Block Hours

Discounts for 5 or more hours
Use hours on demand
Use for onsite or remote work
Best value and most flexibility

As low as $130/hour
$50+ travel fee (for onsite)
On Demand
Regular Techie

We're your regular resource
Get a dedicated technician
On-call appointments still available in case of emergency

As Low as $130/hour
$50+ travel fee
Regularly scheduled
Weekly and Monthly options
Managed Machines

Our most comprehensive package
Unlimited Remote Support
Guaranteed Service Levels
Various levels to fit your home/business
See Managed Machines

From $49 per month
Contract-Based Service


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