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Consulting and Support Services

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The most powerful tool of all is our ability to be your technology department, either remotely, over the phone, or onsite. From assessing technology needs to installing systems and network equipment, Tech Superpowers, Inc. provides you with a way to eliminate technology troubles from your daily to-do list.

Our consulting services range from one-off phone or onsite help to our complete technology asset management solution, Managed Machines. Our options include:

The quality of our consulting services comes from our consultants. We call them "Techies," troubleshooters, and problem solvers. You'll call them bug squashers, tech gods, superheroes, and all around nice people. Not only are they Mac experts, but all are versed in PC integration and how best to make all of your systems work together.

For those looking for immediate help to resolve pressing issues, we can provide our TechieLink phone support (for less complex issues) or on-call Onsite Support. We provide these services to anyone who's using a Mac - home users, freelance designers, entrepreneurs, employees of huge corporations, anyone.

If you want to start with a fresh new look at your technology, we recommend our Complete Technology Briefing, a complete process where we assess, document, and provide guidance on your network, systems, budgets, and IT processes.

For longer term solutions, we have two main services: Regular Techie and Managed Machines. These services, implemented over a longer period, help reduce consistent technology issues, creates consistency of support, lowers the cost of technology, and increases your happiness*. These services are part of our Tech Superpowers Asset Management Solution - which provide services and products at predictable monthly pricing.

If you have security on your mind - both for disaster planning and compliance with vendor or client IT security requirements - look to our Organizational Security Briefing. The OSB provides a summary of your data security risks, recommendations to fix them, along with a Security Policy and Business Continuity Plan for small- to medium-sized clients.

Finally, our Advanced Consulting Services tackle the really tough projects. From Color Management to Windows/Mac Integration and Digital Photography Workflow Analysis these services are aimed at providing high returns on your technology dollars by optimizing your workflow, reducing vendor costs, and simplifying administration of your network.

To find out more about these services, contact us at support@techsuperpowers.com or 617.267.9716 (press 1).



Related topics include: TechieLink Phone Support, Onsite Support, Regular Techie, Managed Machines, Complete Technology Briefing, and Advanced Consulting Services.

* Results not guaranteed if you're having a bad day.